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Frequently Asked Questions

When will my CNC design service project be ready?

Depending on the nature of the project. Dispatch may take up to 3 months depending on availibity and complexity of the project. You will be notified when your order ships and receive a tracking link to follow the progress of your shipment, based on the latest updates made available by the shipping provider.

Can I make changes to an ongoing CNC design service project?

To make changes, please send us an email at info@colemandesigns.ca. within 24 hours after order has accepted. 

Do you offer refunds for CNC consultations or design services?

No, we do not offer refunds for CNC consulations or design services. However, we are willing to make the situation right with our customer(s). For inquiries, please send us an email at info@colemandesigns.ca.

Have more questions?

View our Refund Policy, Shipping Policy for additional information.